CEO's Review

CEO's Review

Digia is a profitably growing IT service company that helps its customers harness digital opportunities. As a visionary partner, Digia develops and innovates solutions that support business operations together with its customers. Our ability to provide solutions extends from digital services to the development and integration of our customers’ business processes.

Digia’s development is guided by the changes that impact our customers’ everyday lives

Digitalisation is nothing new, but it is affecting companies and other organisations at an accelerating rate. The digital world will never again change as slowly as it is now. During this revolution, customers need practical support from a partner with whom they can easily create new operating models and business opportunities.

This market revolution and our customers’ evolving requirements are an opportunity for us. We have profound expertise in different organisations’ core processes and their digitalisation. Our strength lies in our extensive range of expertise from service design to back-end systems and flexible solution integrations. We create seamless and continually developing service packages. We are a visionary partner, working with our customers to build growth. The best results are achieved through close cooperation.

In 2016 we formulated a new strategy and built a foundation for growth

Our revised growth strategy seeks to strengthen the company’s position, particularly in the growing market for digital services, process digitalisation and the service business. We want to grow at a significantly faster pace than the IT market and are seeking average annual growth of 15 per cent. Growth is being sought both organically and inorganically.

Our key strategic themes for 2016–2019 are digitising services and processes, bolstering the service business, adapting our offering for selected industries, and deep partnership with our customers. Expert and enthusiastic employees form the foundation of all our operations.

In order to support growth, we restructured our organisation and updated our operating models. Digia now comprises four service areas: Digital Services, Integration and Information Management, Industry Solutions, and Digia Financial Solutions and Services.

During the year, Digia grew both organically and via acquisitions. We enhanced and restructured our organisation, and also actively invested in recruitment. Digia’s payroll increased by 113 people in 2016, with 75 new employees joining Digia in the second half of the year.

We made a strategic acquisition in June, bolstering our position in digital services and the growing e-commerce market by acquiring the entire share capital of Igence Oy Ab.

In Finance Solutions and Services, we launched a new business in which we offer a variety of services, such as back office functions for asset management. We launched cooperation with our first customer at the beginning of October.

In November, we signed a 15-year framework agreement with the Tax Administration for the delivery, maintenance and further development of Finland’s national income register. This project was launched in late 2016. At Digia, we are working to make Finnish society more competitive and functional through digitalisation.

A profitably growing IT service company

Digia’s net sales for 2016 totalled EUR 86.5 million, representing growth of 6.8 per cent. Digia’s operating margin was 6.3 per cent.

We see significant potential in digitalisation and the revolution in business models. To fully tap into these opportunities, Digia will continue to make investments in personnel development and recruitment, updating business models, and strengthening its offering.

We expect favourable developments in our markets compared to last year. Boosting net sales growth is our key objective for 2017.

I would particularly like to thank all Digia personnel for their valuable contribution. Together, we have achieved a lot. I would also like to thank our customers for their cooperation and our shareholders for their confidence in our company.

Timo Levoranta
President & CEO